E-Commerce returns

Why returns management is so important

The returns process is a major factor in the consumer buying process. The average return rate for e-commerce orders is 30 percent compared to 9 percent from purchases made at brick and mortar locations. An important reason to develop or optimize your returns strategy.

Cycleon advantages

Cycleon manages international returns for many renowned companies, allowing our clients to benefit from combined volumes, our consolidated logistics solution and our knowlegde, whilst providing unique ease-of-use return options for both our clients and their customers. One uniform global solution, under one contract.

Reduced refund lead time

Cycleon's ecommerce solution combines the ease-of-use and trust of well known local carriers and postal services with the efficiency of consolidated transport. Refund lead times are significantly reduced by local item verification, giving the consumer the benefit of having their money back within 2-3 days.