What do I need to know about transport?

Where are goods consolidated?

Firstly, all the goods are consolidated locally, then they go on the linehaul to one of our global hubs. From here, they are consolidated to dedicated pallets that are then delivered to your DC.


Which carriers do you work with?

We work with large international carriers such as DHL, UPS, DPD, as well as local carriers like Royal Mail, Swiss Post and La Poste. We work with the carriers who have the widest drop-off networks in each country.


Who do I contact when a return is not received on our end?

We're sorry to hear you didn't receive the goods you were expecting. Please contact our customer success team to resolve the issue through:

E-mail: customersuccess@cycleon.com

Phone: 030 299 5555