Cycleon Solutions, returns manangement
We understand the impact that returns management has on your organization and on your brand.

Solutions

Our aim is to reduce the impacts of returns management on your customer service, finance, logistics and resources allocated to managing your returns. By providing you with the insight and creating value out of returns, whilst driving costs down with our broad portfolio of returns solutions.

E-Commerce, returns management

E-Commerce

Whether you operate as a traditional retailer, e-tailer or you are a brand owner, in order to improve the customer’s experience it is essential to provide a transparent and customer-friendly return solution, whilst optimizing bottom line results. 

 

Service Management Returns

Service Management Returns

Defective products could have a strong impact on your brand image. The end-customer’s perception of your company is shaped by how issues are resolved. Our solutions drive costs down, while creating value and increasing customer satisfaction. 

Parts returns

Parts returns

We support Service Engineers and end-users with efficient return solutions for sending back spare parts and equipment. End-users benefit from a convenient return solutions for sending back Customer Replaceable Units (CRU), while Service Engineers are supported with easy accessible return networks.

Product recall

Product recall

Product recalls are a liability for organizations. The potential risks are very high for a negative impact on brand value and future sales. Too often organizations have limited visibility only over the reverse logistics chain, preventing containment of the recall issue and actively taking control.

 

End-of-life returns solution

End-of-life returns solution

End-of-life returns could be an opportunity to sell a new product and build a strong client relationship. Corporate social responsibilities and legislation demand manufacturers to take back products out of the market. Offering cost efficient solutions for returns ranging from products, to consumables and parts.

Integrated returns manangement

Integrated returns management

Cycleon offers tailor-made international end-to-end return solutions, integrating all of your after-sales requirements. We focus on international operating companies, where we reduce complexity and cost, driving your client’s satisfaction.