We provide services in any industry where physical products may be returned.

Industries

Whether you sell products through your online channel, your physical stores or via your distributors, products are bound to come back at some point in its life-cycle. Your customers need to have a positive returns experience to build and maintain a good relationship with your brand.

We currently serve clients in eCommerce & Retail, Fashion & Apparel, Hi-Tech & Electronics and Printing & Imaging industries. Our clients chose to work with us because of our flexibility to create, change and adapt services depending on their requirements and their markets. Whether it is cost, speed to market, customer service or a combination, Cycleon has the experience and the proven capabilities to service your Reverse Logistics requirements. 

Hi-Tech and Electronics

Electronic products differ in size, weight, value and complexity being sold through various channels. Selecting the right service with the right timing and reporting are key to successfully managing your reverse logistics. This could lead to many processes and services to be managed. Cycleon integrates all these processes making available through a single platform.

Printing and Imaging

For the Printing & Imaging industry Cycleon offers compliant international return solutions. Whether your requirements are set by your corporate responsibilities, your marketing and loyalty programs or service departments, Cycleon is able to manage your return programs, supported by our single management platform.

Ecommerce and Retail

Consumer experience is key when offering a return option to your customer. Offering the right service is often driven by your competitive landscape, rules and legislation. Dealing with constraints in your supply chain such as time, visibility, floor space and resources; Cycleon is able to offer flexible and scalable solutions internationally for both B2C and B2B.

Fashion and Apparel

Due to critical consumers and demands, shortening life cycles, seasonal peaks and overstock, returns management becomes more crucial for your organization. Cycleon offers flexible and cost efficient return solutions internationally, with a local look and feel, whilst improving the customer experience.

Main characteristics:

  • Solutions for Retailers, e-tailers, Brands, Distributors, 3PL’s and Manufacturers
  • Unique combination of IT platform and Logistics
  • Cycleon Platform as a Service for ultimate customer experience
  • International solutions with core activities in Europe
  • B2B and C2B returns solutions
  • Optimization, centrally managed with central and or local return solutions
  • Choice of returns services: drop-off, pick-up, send-in
  • Proven cases by serving well-known e-Retailers, Fashion and Hi-Tech companies
  • Flexibility in setup, selection of services and growth paths
  • End-to-end transparency and control
  • Solving complexity while reducing total cost of ownership